our services
Discovery
Design & Specification
User Profiling
Discovering what assets , contracts, service levels, devices , applications and infrastructure you have across a disparate estate is often one of the first and hardest challenges you face when considering any form of transformation project .
Accurate discovery and inventory is essential to forming a positive outcome when modelling commercials and building transition and transformation experiences.
User Profiling
Design & Specification
User Profiling
Everyone uses devices, applications or services in different ways. You only have to look at your current mobile phone or desk top and compare it to any other to see that.
How users consume services , how they function across countries or regions , departments or lines of business differs across every enterprise and every region.
Failure to provide the right solutions, applications, devices and services can lead to poor user experience or customer dissatisfaction and often opens the door to non authorised third party services.
Design & Specification
Design & Specification
Contracting & Commercial Structure
From project concept to fulfilment every element of the technical design function needs careful and considered analysis. Our experience across vendor , third party application , device , service provider or telco services and other elements of the solution identifies potential threats or weakness's which need to accommodated or designed out of the final solution. Too often we have seen the promises of few effecting the experiences of the many.
Contracting & Commercial Structure
Project Delivery, Operating Model & Service Level Agreements
Contracting & Commercial Structure
Legal contracting across multiple jurisdictions and commercial analysis along with Total cost of ownership and return on investment are fundamental to the overall success of your project. Our consultants will work across the project to ensure that the correct governance and measurable outputs have been applied and managed.
Project Delivery, Operating Model & Service Level Agreements
Project Delivery, Operating Model & Service Level Agreements
Project Delivery, Operating Model & Service Level Agreements
Outsource , insource , managed service or bespoke service orientation across every element of the project again requires much consideration. We take you through the myriad of possibilities to ensure that service construct meets your needs across every element of the proposition. We have extensive and quantifiable experience in delivering complex global technical projects to some of the most challenging locations.
Consultancy resources & pricing
Project Delivery, Operating Model & Service Level Agreements
Project Delivery, Operating Model & Service Level Agreements
We want to make it easy for you to engage and do business with Zoltar Consulting. Our pricing methodology therefore is simple. You can purchase consulting resources by the day , week , month or project.
Contact us to find out more.
SERVICES & solutions
Additional Information
Following is a short description of where Zoltar can provide consulting services.
PSTN replacement services - SIP & VOIP - UC and Collaboration - Contact centre.
- PRI/PSTN Replacement - SIP, TEHO, design, legal and regulatory compliance.
- Service provider , integrator and vendor review - availability / capability and construct, delivery process and points of potential service failure.
- Solution design and optimisation with infrastructure impact assessments and guidance.
- Budget, Return on investment and total cost of ownership financial modelling projections.
- project program and transformation timeline.
- PBX migration planning with current solution architecture and proposed Voice transformation and integration consulting services across estate.
- Service level agreement construct & support service reviews
- end user profiling service
- infrastructure ( LAN - WAN - Mobility & Security ) assessment and impact reviews.
- application , device , solution ( hosted , hybrid and on premise based ) and service suitability review.
- contact centre - customer experience design and process optimisation.
- construct of RFI/ RFP and contract award analysis.
- Managed service review and impact assessment.
- workforce impact and project requirements.
- provision of project , programme , service delivery and project team - TBA Q2 2020.
ADDITIONAL SERVICES
- Software Defined Networking / programmable Networking
- Data Center and AAS solutions
- MPLS/VPLS
- Ethernet Services
- Internet Access
- IP Network & Data Center